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  • Adult Learners (laurawaterscounselling@outlook.com)

    Many of my clients have been students, including adult students – those who have left school, college or university and come back to learning.  This brings up a whole new set of challenges with perhaps other responsibilities on top of learning, this could be children or caring for a relative, perhaps managing a full or part-time job alongside studying.  Coming back to studying can also reignite memories of previous experiences of studying – be they nostalgic or full of angst.  Maybe trying to juggle study as an adult means that there is no longer enough me time to do, think or feel.  Maybe you stay up late at night, even when exhausted, because this is the only quiet and calm time you are able to carve out into the day.   Do you ever doubt yourself in even considering going back to learning – could I really do that?  Maybe you have thoughts that it is something that should have been done in your teens or twenties, at the right time?  But what if the right time doesn’t always fit societies mould?  Maybe you didn’t have the self-belief or desire to learn back then. Maybe you didn’t yet know what you were interested in.   I personally believe that you don’t have to do things in the ‘right order’ and sometimes you may feel ready at a different time to someone else.  I didn’t achieve my degree until my 30s and qualified as a counsellor in my 40s.  Does this make my achievements any less?  Of course not.  Did I ‘do it’ wrong?  I don’t think so.  Did life take me on a more meandering pathway, maybe?  Have I become more resilient and patient?  Definitely.    I wonder what you are capable of?  I wonder where that door could lead you?  Some planning in how you would juggle studying with other commitments is an important part of this process.  Self-care being key – not just how you would fit in responsibilities but how you are able to stay healthy mentally and physically yourself.  Maybe some counselling sessions could be part of your plan to support you?  When I trained to become a counsellor, I was required to undertake 40 hours of personal counselling, and this was invaluable to my self-awareness and growth as a person.  It allowed me space to myself, and which I hope made me better in my relationships.    As Autumn transforms into Winter and you perhaps find yourself inside more, notice what you read, what do watch on TV, which radio shows or podcasts, or social media posts are you drawn to?  Where do your interests lie?  What are you interested in?  Would you like to find out more?  I wonder where that could lead you…

  • Finding the right counsellor

    Finding the right counsellor is an entirely personal process and unique for each person.   As a client I have experienced both finding the right fit and when it just didn’t feel right. What’s right for one person, isn’t always for another. Advice I often hear is to, “trust your gut”.  Counsellors often offer a consultation so that you can find out how they work, ask any questions, and get a feel for the relationship.   As well as feeling right, it’s also important to find a counsellor who is a member of a professional and ethical body that is a part of the Professional Standards Authority (PSA) Accredited Registers Programme.  One of these is the British Society of Counselling and Psychotherapy (BACP), which I am a registered member of.  In order to become so I have evidenced that I am competent, qualified, safe, and ethical.  The below poster produced by Counsellors Together UK is useful in giving you details of which bodies are part of the PSA Accredited Registers Programme.

  • Finding the right counsellor

    Finding the right counsellor is an entirely personal process and unique for each person.   As a client I have experienced both finding the right fit and when it just didn’t feel right. What’s right for one person, isn’t always for another. Advice I often hear is to, “trust your gut”.  Counsellors often offer a consultation so that you can find out how they work, ask any questions, and get a feel for the relationship. As well as feeling right, it’s also important to find a counsellor who is a member of a professional and ethical body that is a part of the Professional Standards Authority (PSA) Accredited Registers Programme.  One of these is the British Society of Counselling and Psychotherapy (BACP), which I am a registered member of.  In order to become so I have evidenced that I am competent, qualified, safe, and ethical.  The below poster produced by Counsellors Together UK is useful in giving you details of which bodies are part of the PSA Accredited Registers Programme.

Laura Waters Counselling

Privacy and Data Policy

I am a BACP registered counsellor, and I am registered with the Information Commissioners Office (ICO).

 

What data I collect about you:

· Name

· Date of birth

· Gender (or preferred identity)

· Address

· Telephone/SMS number and email address and preferred way to communicate ie. Phone call, text, email, voicemail permission.

· Counselling history

· Medical conditions that are relevant to counselling

· Prescribed medication

· Difficulties, including learning difficulties and mental health issues

· Your presenting issues

· Brief notes after each session

 

Optional: Some clients may choose to give me an emergency contact, and we will talk about when this is ok to use (for example, if a client has a medical condition and has a seizure whilst in a session).

 

What I will use your data for:

I will use this information to contact you and to help me to provide you with a counselling service, including making any reasonable adjustments.

 

In regard to GP and emergency contact details. I will only use this information when absolutely necessary and will discuss this with you.

 

My handwritten notes are brief, and you will not be identified in any way. I use them to briefly record what you want from therapy and the work we have completed together. This ensures that I am working safely and ethically inline with the BACP ethical framework.

 

Who may have access to your data:

· You – this will be provided free of charge within one month of your request.

· During supervision sessions I may talk about your sessions, but I will never use your full name or identifying information.

· In the instance of a court order.

· As in our working agreement, I may contact external agencies/GP/emergency services if I feel that you are at serious risk of harm to yourself or someone else, including children and vulnerable adults.

· Where I am required to comply with safeguarding legislation, child, and vulnerable adult legislation.

· When I am required if you tell me that you are involved or know of any acts of terrorism, money laundering or drug trafficking, or if the police ask for information that might relate to a road traffic accident.

· In respect of the last two bullet points – I may disclose your personal data without your consent. This is so that I can comply with my legal duty to protect your health, safety, and wellbeing and that of others.

 

How long will I keep your data for and how is it stored:

For five years after your last session with me, in line with the requirements of my insurance company. They will be stored securely and at the end of this period they will then be shred.

 

Your rights:

· To be informed about the personal data that I process about you.

· Request access to your data.

· Have your data amended if the details are incorrect.

· Refuse processing of your data.

· Object to processing of your data.

If you withdraw your consent or ask me to limit the processing of your data, please be aware that I may not be able to fulfil our agreement to provide counselling services to you.

 

How to make a complaint if you’re not satisfied with the way that I have managed your data:

Firstly, please make me aware and I will do my best to resolve for you. If you’re not satisfied you can contact:

The information Commissioner’s Office which can be located at www.ico.org.uk.

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